We accept Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, Venmo and Zelle.

Orders received by Lauren Ashley Studio are usually processed within 1-3 business days. 

Orders placed by 12:00pm EST (Monday - Friday) will ship out the same day if UPS Next Day delivery is selected at checkout.

Orders placed during the weekend or holiday will ship out the next business day.

Typically, orders take 1-5 days to ship via UPS and FedEX ground shipping, depending on your ship to location.

If you select one of our expedited shipping options, we will process orders placed before 12pm EST the same business day, otherwise they will be processed the next business day.

We ship from Florida via the following methods:

FedEx Ground

UPS Next Day Air by mid-morning (upon request*)

UPS 2nd Day Air by End of Day

UPS 3 Day Select by End of Day

UPS Ground

USPS Priority Mail

Please contact us at Info@LaurenAshleyStudio.com for orders of 10 or more gift boxes shipping to the same address, and we will do our best to find the best shipping option.

*If you are interested in next day shipping please email us at Info@LaurenAshleyStudio.com.

Absolutely! We offer local next day delivery by 5:00pm to most places within a 25 mile radius of Miramar, FL for a fee of $15.00.

The shipments are normally left at the recipient's front door, and Lauren Ashley Studio is not responsible for the package once it has been delivered.

If you are interested in same day local delivery please email us at Info@LaurenAshleyStudio.com and include "SAME DAY" in the subject line and we will do our best to accommodate. 

Yes, we are located in Miramar, Fl and can accommodate for local pickup. If you would like to pick up your order at our studio, please email our Customer Care team at Info@LaurenAshleyStudio.com.

Orders placed by 12:00pm EST (Monday - Friday) will ship out the same day if UPS Next Day delivery is selected at checkout. However, we cannot guarantee a specific arrival date since the UPS process is out of our control.

For same day local delivery, please email us at Info@LaurenAshleyStudio.com and include "SAME DAY" in the subject line and we will do our best to accommodate. 

No, at the moment we do not offer International shipping but we are working on it!

Once your oder is placed online, you will receive an order confirmation email which will include a tracking number.

If you do not receive an order confirmation email after placing your order, please contact our Customer Care team at Info@LaurenAshleyStudio.com

If you cannot locate a delivery that the shipper’s tracking report indicates as received, please email us within 48 hours to Info@LaurenAshleyStudio.com and our customer care team will do everything to assist.

These rare situations are out of our control once we’ve made final shipping arrangements. We recommend filing a carrier claim, and we will be happy to do the same from our end!

Our shipments do not include any receipts or prices. The sender is the only one who knows the total cost of the gift.

We understand that you may need to make changes to your order such as name or incorrect address. We will try our best to accommodate if we have not already shipped your order.

If you need to make any changes to your order, please email us at Info@LaurenAshleyStudio.com and our Customer Care team will assist you as best as possible.

At Lauren Ashley Studio each gift is uniquely and carefully handcrafted to ensure a beautiful gifting experience. Due to the nature of our items and gift boxes, we are unable to accept returns or refunds.

However, in the event that you have any issues with a delivery please contact us within 48 hours of delivery and we will work to make it right. You can reach our Customer Care team at Info@LaurenAshleyStudio.com.

Absolutely! For orders of 5 boxes or more, please email us at Info@LaurenAshleyStudio.com

Absolutely! There is a message box option on the checkout page where you can include your personal note. Your message will be handwritten on a note card and placed inside your box when shipped.

Sometimes certain brands may have products become unavailable without much notice. In the event that an item is unavailable at the time of your order, we will substitute the item with one as close to the original item shown, of the same type and of equal or greater value. Every substitute product is carefully selected to ensure the same amazing quality.

We do! We would love to work with you to create custom gifts for any occasion, and we would be thrilled to partner with your business for special events, parties and holidays.. We offer custom design gifting services for:

WEDDINGS, SPECIAL EVENTS & OCCASIONS

We specialize in designing meaningful gifts for weddings (welcome and bridal party gifts), parties and special occasions. We understand the importance of these memories, and we will work with you to ensure that your gifts will be perfect.

CLIENT APPRECIATION, HOLIDAY & CORPORATE GIFTING

We partner with companies who want to make a lasting impression on clients, employees and other important relationships. We will work with your company to develop an exceptional branded gift collection that helps you reach your objectives.

For more information please visit our Custom Gifting page.

Yes – We’d love to see what items you think would be a great addition to the Lauren Ashley Studio Collection. Contact us with your ideas at Info@LaurenAshleyStudio.com.